FREQUENTLY ASKED QUESTIONS

These documents are available on the page Documentation on our website.

These documents are available on the page Documentation on our website.

Light Drive 2.1 and Light Assist 2.1 are equipped with a Lithium-ion battery. It complies with the current IATA regulations for air travel. You can find the certificate of conformity on the page Documentation on our website. Before your flight, we advise you to contact the airline company for more information.

User manuals are available on the page Documentation on our website. You can watch our installation videos on our channel Youtube Benoit Systèmes.

Benoit Systemes is present in more than 20 countries and our products are available through medical equipment dealers. If you would like to know our distributor in your country, please write us through the Contact page of our website.

Your key contact is the distributor in your country. Can't remember? Please contact us and we'll try to help.

Light Drive 2.1 and Light Assist 2.1 have a warranty of 24 months, battery and charger included. Excluded consumable spare parts.

Light Drive 2.1 and Light Assist 2.1 can be fitted on all manual wheelchairs, both foldable and rigid frames. We can also fit them on tilt-in-space wheelchairs.

If you have any doubts please refer to our compatibility guide on our website on the Documentation section.

Your manual wheelchair must meet the following requirements to be eligible for using our power add-ons:

• Seat width from 32 cm
• Width between the rear wheels from 40 cm
• Wheel diameter: 22‘’, 24’’ and 26’’
• Caster wheel diameter: 5’’- 6’’- 7’’- 8’’
• Type of rear wheels: spoke wheels
• Type of tyres: pneumatic such as SCHWALBE Marathon Plus

For more detailed information, please refer to the Compatibility Guide for Light Drive here and Light Assist here.

You can check whether the make and model of your wheelchair is listed in our Compatibility Guide here : Light Drive here and Light Assist here.

Yes, you can keep your current power add-on and ask for a refitting on your new wheelchair. The refitting needs to be done by experienced technicians. We recommend you to contact your dealer for more information.

Solid tyres are not compatible with our devices. When purchasing a Light Drive 2.1 or Light Assist 2.1, your tyres should be replaced with pneumatic tyres by your dealer.

Wheelchair users are advised to buy a compressor with a pressure gauge for inflating tyres.

The condition of the tyres is essential for the mobility and maintenance of the wheelchair.

Therefore, the pressure in the tyres should always be correct to optimize the performance of the wheelchair.

Caution!

• A low pressure leads to increasing the ground resistance on wheels, lowering manoeuvrability ?
• If pressure is too high, the tyre may burst and will not wear in the same way.

The recommended pressure is 8 bar.

Check your tyres regularly (pressure and general condition).

Yes you can free wheel without removing your power add-on from your wheelchair, by turning the handles on the motor to the disengaged position :

1. Disengage the left handle all the way down until it stops
2. Disengage the right handle all the way to the backrest of the wheelchair.

Check the tyres regularly (pressure and general condition) at a frequency of once a month.

Version 2.1 :

1. Disengage the left handle and pull it forward.
2. Disengage and return the right handle to the backrest.

Version 2 :

1. Disengage the left handle and pull it forward.
2. Wedge the handle against the anti-swing stop..
3. Disengage and return the right handle to the backrest.

You will be able to drive your wheelchair manually without removing the power add-on.

For further information please consult the user manual for your version available : Light Drive here and Light Assist here.

Our products are protected against light water splashes. They can be used in case of light rain or brief rain showers. We advise you to let it dry well after use.

We recommend charging your power add-ons after each use in order to always have the maximum autonomy.

Each charging cycle must be completed. If you do not charge the batteries, they will be damaged and their autonomy will be reduced.

Please refer to servicing and maintenance manual to have more details about maintenance and charging.

Yes, you can charge the battery of the Light Drive or Light Assist with the car charger supplied by Benoit Systemes. You only need to plug this charger into cigarette lighter socket.

The charge indicator that's built into the charger should notify you. The color indicator will change from orange to green once the charging is complete. A second charge indicator is available on the 11.4Ah battery (sold in 2022). Please consult your maintenance and servicing manual for more information.

LIGHT DRIVE

If you have a Light Drive, there are 2 ways to charge your battery:

If the battery stays on the wheelchair,
connect the charger to the joystick.

If the battery is removed,
connect the charger to the red connector on the battery.

Then plug the charger into the power supply.
Disconnect once the load is complete.

READ THE SERVICE MANUAL for driving security and maintenance instructions.

LIGHT ASSIST

You need to connect the charger to the red connector on the battery.

The Mobili Kit can be fitted to all chairs with 4 legs.